Returns

We are sorry your order didn’t work out! Roranails offers a 14-day money-back guarantee. We want you to love our products but understand if you need a different style. A $10 return label fee will be charged for refunds. Exchanges are free.

Need to exchange for something else? No worries! You can now instantly exchange your item(s) through our returns platform for free.

If you received a damaged or defective item please get in touch with us within 14 days of receiving your order.

International orders must be returned at the expense of the customer. Please email customer support for assistance.

NEW! Roranails now offers FREE video consultations.🙌

Need to chat with a product expert? We are here to help you improve your technique by giving you tips on application. Can Contact us！ Also, we can help recommend the best styles for you.